It is currently 2020-04-08 5:17


MAC OS Software crashes

Discussions about SolidPreform and other printing software.
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mechclock

  • Posts: 1
  • Joined: 2020-01-04 14:41

MAC OS Software crashes

Post2020-01-04 14:44

It appears that a libtbb.dylib is missing from the install.
Do you have an update?
Here is the crash dump:
__________________________________________________________________________________________________
Process: SolidPreform [88139]
Path: /Applications/SolidPreform.app/Contents/MacOS/SolidPreform
Identifier: cn.luozhong.SolidPreform
Version: 0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: SolidPreform [88139]
User ID: 501

Date/Time: 2020-01-04 15:39:04.825 -0500
OS Version: Mac OS X 10.15.2 (19C57)
Report Version: 12
Anonymous UUID: CBC59BDF-A9FD-B950-0AAC-365D23DC0C48

Sleep/Wake UUID: 65F45578-C861-4684-BA8B-C282D44150AD

Time Awake Since Boot: 1000000 seconds
Time Since Wake: 22000 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/libtbb.dylib
Referenced from: /Applications/SolidPreform.app/Contents/MacOS/SolidPreform
Reason: image not found

Binary Images:
0x10bf9d000 - 0x10c1ddffb +cn.luozhong.SolidPreform (0) <7C9262D9-1EFE-3928-97D5-49D5DFD50AAC> /Applications/SolidPreform.app/Contents/MacOS/SolidPreform
0x1180f9000 - 0x118189cb7 dyld (733.8) <EEA931D0-403E-3BC8-862A-CBA037DE4A74> /usr/lib/dyld

Model: Macmini7,1, BootROM 245.0.0.0.0, 2 processors, Dual-Core Intel Core i7, 3 GHz, 16 GB, SMC 2.24f32
Graphics: kHW_IntelIrisItem, Intel Iris, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E434C544D4C41522D4E5444
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E434C544D4C41522D4E5444
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x13B), Broadcom BCM43xx 1.0 (7.77.106.3 AirPortDriverBrcmNIC-1435.3)
Bluetooth: Version 7.0.2f4, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM1024G, 1 TB
USB Device: USB 3.0 Bus
USB Device: G-Drive Mobile
USB Device: Apple USB SuperDrive
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 26.1
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soft

  • Posts: 1
  • Joined: 2020-01-05 19:30

Re: MAC OS Software crashes

Post2020-01-05 19:36

Sorry for the inconvenience. We have found that our testing on MAC system is insufficient. We will fix this problem in the next update.
Can you give me a screenshot of the file directory under Contents/Frameworks path of this software folder?

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